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Privacy Policy for www.smarts-tutors.com

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Effective Date: 01/05/2025
Last Updated: 01/07/2025

At Smarts Tutors, your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

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1. Who We Are

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Smarts Tutors is an education services provider based in Thailand, operating the website www.smarts-tutors.com. For the purposes of the GDPR, we act as the "data controller" of your personal data.

If you have any questions about this policy or your data, please contact us at:

📧 support@smarts-tutors.com

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2. What Information We Collect

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We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number (if provided)

  • Communication preferences

  • Any messages sent via our contact form or email

  • Technical data such as your IP address, browser type, and usage statistics (via analytics tools)

We do not collect sensitive personal data unless explicitly provided by you.

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3. How We Collect Your Information

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We collect personal information when you:

  • Fill out a contact form

  • Subscribe to our newsletter or mailing list

  • Communicate with us via email

  • Use our website (some technical data may be collected automatically)

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4. How We Use Your Information

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We use your personal information for the following purposes:

  • To respond to inquiries and provide support

  • To manage your account or subscription preferences

  • To send relevant updates or newsletters if you opt in

  • To improve our website through anonymous analytics

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5. Lawful Basis for Processing

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Under the GDPR, we rely on one or more of the following lawful bases to process your personal data:

  • Consent – when you subscribe to our newsletter or provide information via a contact form

  • Contract – to fulfill a service or inquiry you’ve requested

  • Legitimate interest – to improve our website or respond to your messages

  • Legal obligation – if required to comply with a legal obligation

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6. Data Sharing and Transfers

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We do not share, sell, rent, or otherwise disclose your personal data to any third parties, under any circumstances, unless legally required to do so by regulatory authorities.

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7. How We Store and Protect Your Data

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Your data is stored securely using encrypted systems and is protected from unauthorized access, disclosure, or loss.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

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8. Your Rights Under the GDPR

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You have the following rights under the GDPR:

  • The right to access your data

  • The right to rectify inaccurate or incomplete data

  • The right to erase your data (“right to be forgotten”)

  • The right to restrict or object to data processing

  • The right to data portability

  • The right to withdraw consent at any time

To exercise any of these rights, please email us at: support@smarts-tutors.com

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9. Unsubscribing and Withdrawing Consent

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If you no longer wish to receive emails or newsletters, you may:

We will process your request promptly and ensure your data is removed from our mailing lists.

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10. Use of Cookies

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We use essential and analytics cookies to improve user experience. You will be prompted to consent to cookie use when visiting our site. You can manage your cookie settings via your browser.

Third-party tools such as Google Analytics may collect anonymized data for performance monitoring. These tools have their own privacy policies.

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